Educational content only. Not medical, psychological, or health services. Austin, United States.

Refund Policy

Last updated:

1. Our Commitment

We want you to be satisfied with your purchase. If you're not happy with your subscription or program, we offer a straightforward refund process.

2. Refund Eligibility

You are eligible for a refund if:

  • You request it within 30 days of purchase
  • You have a valid subscription or program charge
  • You have not violated our Terms of Use
  • The charge appears on your billing record

3. Refund Process

How to Request a Refund:

  1. Contact us at info@washrinse.world with "Refund Request" in the subject line
  2. Include your name, email, and order details
  3. Explain why you want a refund (optional but helpful)
  4. We will review and respond within 5 business days

4. Refund Timeline

  • Review: 5 business days to process and approve
  • Processing: 3-5 business days to issue refund
  • Bank Transfer: 2-5 additional business days for your bank to post
  • Total: Typically 7-15 business days

5. Refund Method

Refunds are issued to your original payment method. If you used a credit card, the refund appears as a credit to that card. Refund timing depends on your financial institution.

6. Subscription Cancellations

To cancel a recurring subscription:

  • Log into your account and access subscription settings
  • Click "Cancel Subscription"
  • Confirm the cancellation
  • You will receive email confirmation
  • Access continues until the end of your billing cycle

No refund is issued for the current billing period if you cancel mid-month. Cancellation takes effect on your next billing date.

7. Non-Refundable Items

The following cannot be refunded:

  • Services already completed or consumed
  • Purchases more than 30 days old
  • Charges from fraudulent or unauthorized accounts
  • Amounts paid for content that has been fully accessed

8. Billing Disputes

If you notice an unauthorized or incorrect charge:

  1. Contact us immediately at info@washrinse.world
  2. Provide your order number and transaction details
  3. We will investigate within 5 business days
  4. If unauthorized, we will issue a full refund

9. Multiple Refunds

Requests for multiple refunds or repeated cancellations may be declined. We reserve the right to terminate accounts that show patterns of abuse or fraud.

10. Special Circumstances

Refund requests due to:

  • Technical Issues: Full refund if services are unavailable for more than 7 days
  • Service Changes: Full refund if service terms change materially
  • Duplicate Charges: Full refund for all duplicates, plus investigation

11. Contact Information

For refund requests or billing questions:

Washrinse LLC
Email: info@washrinse.world
Phone: +1-512-555-0147
Address: 2847 Brush Creek Road, Austin, TX 78704
Business Hours: Monday–Friday, 9 AM–5 PM CST

12. State-Specific Rights

This policy complies with state consumer protection laws. If your state requires specific refund terms, those terms apply to you. Contact us if you have questions about your state's requirements.